One
working blog post was about a library using Skype, a computer-to-computer video
conference program, in Reference. But it ultimately failed since most patrons were
more interested in multi-tasking and having to focus one-on-one was not
something most wanted to do. Yet, it was a hit with international patrons who could
check in with relatives, both sides having signed up for the free account, as
well as families connecting with military personnel serving overseas. Skype and
other similar programs require both sending and receiving sides to purchase a small
video camera and a headphone/speaker if both are not included on both computers.
There
was YouTube interview with the librarian who set up a “Skype An Author” program.
Another showed elementary students visiting with a writer whose book the class
was reading. Similar YouTube suggestions on the right side of the site is valid
testimony that other writers have jumped on that particular bandwagon. This is
a great way for a writer to not only promote their work but also a chance for them
to connect with readers. Another link showed a Skype kiosk just past the front
doors in a public library, with a helpful menu on how to use it.
This
type of cost-effective technology could also save time. Although I have not
used any online meeting or conferencing tools myself, it sounds like a convenient
way to connect across the miles. If travel budgets are cut, this would be a
good alternative from everything from information sessions with campus health
insurance representatives to tutorials with library software companies.
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