Although
my eyes started to glaze over, which I tend to do with mindless statistics,
once I saw a nice screencast tutorial about how you can create your own form this
discovery lesson became more interesting. There can be a lot of prep work creating
the right kind of questions as well as making sense of the responses after. There
are helping hands to guide in both directions with many online articles and
screencasts.
Looking
around our online page, my library has a basic “how are we doing/please send
feedback” form on the main home page. The campus often solicits responses to how
a department or service is performing and to seek input to a proposed change.
I have participated in a few over the last several years but have not been
involved in either creating or analyzing them. In the library administration
office, where I initially worked upon entering employment here, I have noticed they now use online
forms to count those attending holiday luncheons. There was also an instant polls conducted after our annual new student library orientation;
again, I was not involved but perhaps the first year students were able to answer with not only library computers but
also their smart phones. So, there are a number of survey possibilities with various degrees
of sophistication and application for each specific need. No more paper questionnaire
routed by inter-department envelopes!
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